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Workers' Compensation Pharmacy for Attorneys
Work Comp Prescription 
Continuous prescription care through rejections and litigation
Most pharmacies stop filling when a carrier rejects a claim. That leaves your
client without medication at the worst possible point in the case, and it
leaves you fielding the phone call. Patient Direct keeps filling through
rejections, prior authorization disputes, controverted claims and litigation,
and we document all of it in a form you can use.
How to refer a client to a workers comp pharmacy
1. Submit the referral
Send the prescription and your client’s details by fax, e-prescribe,
or our referral form.
2. We contact your client
Our Enrollment Team reaches out to complete enrollment and confirm
claim details.
3. Medication ships next day
Sent directly to your client’s home or office, with no cost to them
on an approved claim.
What it costs your client
Patient Direct does not charge injured workers out of pocket for approved
prescriptions.
Taking the work out of workers' compensation
Supporting injured workers, no matter the state of their claim, is our commitment to you. As your workers’ comp and personal injury partner, you can expect your clients will get their prescriptions when and where they need them while we help your office and your cases along the way.
- Itemized medication costs, outstanding balances, and utilization history — prepared for use in settlement negotiation or at hearing
- Dedicated Territory Manager and Litigated Claims team available to monitor
the status of the claim and carrier rejections - Reduced phone calls, paperwork, and prescription issues for you and your
office staff
What your clients get that a retail pharmacy can't
Retail pharmacies stop when a claim is denied or a prior authorization is delayed. Patient Direct keeps your client’s treatment on track — with continuous fills through disputes, no cost to the client on an approved claim, and reporting your office can use for litigation or settlement.
Empower Your Clients with Reliable Prescription Care
With Patient Direct, your clients get timely prescriptions, and you get the support and resources to streamline your cases. From detailed reporting to dedicated claim monitoring, we’ve got your back.
Frequently asked questions
1. Will you fill prescriptions on a denied or controverted claim?
A: Yes. We continue filling while the claim is disputed, and our litigated
claims team tracks carrier rejections and claim status throughout.
2. What reporting can you provide for a case?
A: Itemized medication costs, outstanding balances and utilization history,
prepared for use in settlement negotiation or at hearing.
3. How do I refer a client?
A: Send the prescription and the client’s details by fax, e-prescribe or
the referral form. We contact the client, complete enrollment, and ship
next day.
4. Is there a cost to my client?
A: No. On an approved claim we bill the carrier directly. On a disputed
claim we continue to serve the client while the dispute is resolved.